COVID-19 Response Evaluation Protocol

Covid-19 response evaluation protocol - October 2020.pdf


The Inspection and Evaluation Division (IED) of the Office of Internal Oversight Services (OIOS) has developed this COVID-19 response evaluation protocol to be used for reviewing United Nations (UN) Secretariat entity responses to the COVID- 19 pandemic. The protocol offers a conceptual framework for conducting the evaluation, with common questions, criteria, and performance indicators and measurements. This protocol can be used for multiple purposes. UN Secretariat evaluation functions, as well as OIOS, can apply it in forthcoming evaluation assignments, or for stand- alone assessments, to evaluate the Secretariat response to the pandemic. It can also be used to facilitate internal reflection and learning. The protocol comprises all the steps needed to conduct a COVID-19 response evaluation, including: determining the scope of the assessment (section II); designing the assessment (section III); selecting the assessment data collection methods (section IV); and presenting the assessment information (section V). The protocol has been developed based on the OIOS-IED Theory of Change (ToC) for the UN system COVID-19 response, which is presented in Annex I. Based on this ToC, the protocol applies three cross-cutting focus areas: 1) Response delivery 2) External coordination (or “Delivering as one”) 3) Business continuity

Report Details


  • United Nations Office of Internal Oversight Services (OIOS)

Report Type

  • COVID-19


Completed Date

  • Oct 2020

Consultant Name

Agency Focal Person

Agency Focal Person Email


  • 1342

URL Views:

  • 0

Joint Evaluation

  • No

Pooled Funding Evaluation

  • N/A